Terms, refunds and cancellation
Krakow Pregame · Thursday 1 October and Friday 2 October 2026 · last updated 21 August 2026
1. Who you are buying from
These nights are run by House Party (houseparty.co.il), a private events project run by Shay Peleg. We are not a bar, a club or a ticketing platform, and the events are private gatherings by invitation from this page.
Talk to a person:
WhatsApp: +972 54 428 0347 (fastest, and how we handle almost everything)
Email: shay@houseparty.co.il
These are private events at a residential address, so the address is not published. It goes to ticket holders on WhatsApp before the night. If you need our postal details for a formal matter, ask by email and we will provide them.
2. What you are buying
One entry, for one person, to one named night: either Thursday 1 October or Friday 2 October 2026. Doors are at 19:00, in central Kraków, a short walk from AGH University.
- Entry to the pregame, champagne served through the evening, and the drinking games.
- The exact address, sent on WhatsApp to the number you give us, before the night.
- The two nights are separate events. A ticket for one is not valid for the other.
Not included: anything after the pregame. Around 23:00 the group usually moves on to the old town, and from that point entry and drinks wherever we land are your own.
3. Price and payment
20 zł per person, per night. The price is charged in Polish złoty (PLN). Payment is taken on a checkout page hosted by Stripe, using BLIK, card, Apple Pay or Google Pay. We never see or store your card or BLIK details.
Your emailed receipt from Stripe is your proof of purchase. If it has not arrived within a few minutes, check spam and promotions, then message us on WhatsApp.
4. Refunds, cancellation and transfers
Changed your mind or can't make it? We do not refund a ticket because plans changed, but your spot transfers. Message us on WhatsApp any time before doors and we will move it to the other night, or to a friend you name. There is no fee for a transfer and no limit on asking.
Came, and it was not for you? The guarantee stands: if by the end of the night you are not glad you came, tell us before you leave and we give you your 20 zł back. No awkwardness, no explanation required.
If we cancel or move a night, for any reason, you get a full refund to your original payment method, or the other night if you prefer. That is the one case where money comes back automatically.
If you are asked to leave for breaking the house rules in section 6, the ticket is not refunded. That is the only case where you lose both the spot and the money. Being turned away for being under 18 is not that case: see section 5, you get the 20 zł back.
Refunds we do issue go back to the card or account you paid with, through Stripe, and usually appear within a few working days depending on your bank. Note for buyers in the EU: because this is a leisure event on a specific date, the usual 14-day right of withdrawal for online purchases does not apply. The transfer policy above is what we offer instead, and it is more useful than a cooling-off period on a party that happens once.
5. Age
The room is 18 to 35. Being 18 or over is a legal requirement, not a preference, because alcohol is central to the evening, and we may ask for ID at the door.
If you are turned away at the door because you are under 18, you get your 20 zł back in full. We should not have sold you a spot we cannot lawfully let you into, so that one is on us, not on you. Message us on WhatsApp and we refund it to the card or account you paid with.
That is specifically about age. Being turned away because you arrive already drunk, or being asked to leave later for the conduct in section 6, is the non-refundable case in section 4.
6. House rules and conduct
The full rules are on the main page. In short: closed list with no walk-ins, zero tolerance for harassment or aggression, the address stays between us, quiet between the street and the door, and we look after each other. Anyone who breaks that is asked to leave.
7. Photos
People take photos at parties. If you would rather not appear in anything we post, tell any host on the night or message us, and we will keep you out of it.
8. Your data
What we collect and why is set out in our privacy policy. In short: your name and WhatsApp number so we can send you the address and reach you about the night, and your payment handled by Stripe. On this page, analytics and advertising cookies only load if you accept them in the banner.
9. Complaints
Message us on WhatsApp first, because that is where we actually are and it is the fastest way to fix anything. If you would rather put it in writing, email shay@houseparty.co.il and we will reply within 3 working days. If something went wrong with a payment, please talk to us before opening a dispute with your bank. We would rather refund you ourselves than have you wait on a chargeback.
10. Changes
If we change these terms, the version that applies to you is the one published when you bought your ticket. The date at the top tells you which that is.
🥂 Back to the party